Document Type : Articles


Faculty member


Knowledge management has an increasing role in knowledge-based organizations. Academic libraries have become an essential part of knowledge organizations, and knowledge management is vital. Therefore, this study addresses the challenges of knowledge management processes in Islamic Azad University libraries. This is applied research using the survey-analytical method. The study's statistical population included 60 managers of central libraries at Islamic Azad University. Due to the limited managerial staff, we employed the complete enumeration method. Data were analyzed using SPSS software. The study of eight factors showed that knowledge characteristics, knowledge source, communication channels, time, management, and technological factors had lower scores than the population average, which is a challenge for libraries. Both organizational and personal factors score higher than the population average, which is an opportunity for libraries. It seems that to improve the current situation, the managers of the libraries of the Islamic Azad University need to pay serious attention to the establishment of knowledge management and use the organizational ability and motivated workforce to meet the challenges and improve productivity.


  1. Ajie, I. (2019) Issues and Prospects of Knowledge Sharing in Academic Libraries. Library Philosophy and Practice (e-journal), 2521.
  2. Akhavan, et al. (2011) “Science management cycle procedure development based on science management success”. Quarterly science and technology policy, 3(2), pp 1-22.
  3. Alavi, M. and Leidner, D. (2001) “Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues”. 'MIS Quarterly, 25(1), pp 107-136.
  4. Al-Busaidi, et al. (2010) “Sharing Knowledge to A Knowledge Management System: Examining the motivators and the benefits in an Omani organization”. Journal of Organization Knowledge Management, 2, p 10.
  5. Alegbeleye, B. (2010) Old wine in new bottle: A critical analysis of the relationship between knowledge and library and information science. Paper presented at the 48th National Conference of the Nigeria Library Association, Abuja.
  6. Alipur, v. (2014) “Knowledge Management, Definitions and Concepts, the Center for Media Studies”. Health Day News, 3.
  7. Alrashdi, S. (2014) Knowledge Management Practices in Main Library at SQU, Muscat.
  8. Bhatt, G. (2001) “Knowledge management in organizations: Examining the interactions between technologies techniques, and people”. Journal of Knowledge Management, 5(1), pp 68-75
  9. Dalkir, K. (2011) “Knowledge management in theory and practice”. MIT Press, Cambridge, Mass.
  10. Davenport, T.H. and Prusak, L. (1998) “Working knowledge”. Harvard Business School, Boston.
  11. Desouza, K.C. (2003) “Strategic Contributions of game rooms to knowledge management: some preliminary insight”. Information and management, 41(1), pp 63-74.
  12. Hasanbeigi, M. (2011) “Presenting a model of critical success factors of knowledge management for increasing innovation and organizational learning in IAC (M.Sc. dissertation)”. Payame Noor University.
  13. Hendriks, P. (1999) “Why share knowledge? The influence of ICT on motivation for knowledge sharing”. Knowledge and Process Management, 6(2), pp 91-100
  14. Islam, M.A., Agarwal, N.K. and Ikeda, M. (2015) “Knowledge management for service innovation in academic libraries: A qualitative study”, Library Management, 36(1/2), P 40–57.
  15. Kankanhalli, A. and Tan, B. (2004) “A Review of Metrics for Knowledge Management Systems and Knowledge Management Initiatives”. Proceedings of the 37th Hawaii International Conference on System Sciences.
  16. Koloniari, M. and Fassoulis, K. (2017) “Knowledge management perception in academic libraries”, Journal of Academic Librarianship 43(2), P 135–142.
  17. Ou, C.X.J., Davison, R.M. and Wong, L.H.M. (2016) “Using interactive systems for knowledge sharing: The impact of individual contextual preferences in China”. Information & Management, 53, (2), pp 145-156.
  18. Research. Human Resource Management Review, 20 (2), P115-131.
  19. Senge, P. (1997) “Sharing knowledge”. Executive Excellence, 14(11), p 17.
  20. Tapscott, D. and Williams, A.D. (2006) Wikinomics: How mass collaboration changes everything. New York, N.Y Portfolio.
  21. Turban, et al. (2006) “Information Technology for management, Transforming Organizations in the digital economy (5rd Ed)”. John Wiley & Sons, Inc. New York, NY.
  22. Wang, S. and Noe, R. A. (2010) Knowledge Sharing: A Review and Directions for Future
  23. Zandhessami, H. and Haghighttalab, M. (2014) “Identification and Prioritization of knowledge flow barriers based on organizational knowledge management cycle (OKMC)”. Quarterly journal of industrial management. Vol. 9, Number Special Issue on knowledge management.