Document Type : Articles


Alagappa University


A study was conducted to analyze the usage of 12 public libraries in Long Beach city, California, USA. The paper analyzed the awareness of public library services during the covid-19 Pandemic in main and its neighborhood libraries. The methodology adopted for the study was the survey method in which questionnaires and interviews were used as Data collection Techniques. A total of 36 respondents participated in the study. It was concluded that all the patrons are aware of the public libraries' alternative services; they utilize them effectively. Show that the maximum users of long beach public library are highly satisfied with the various services offered to them 29(80.56%) during the COVID-19 Pandemic. Public library are considered to be the most essential since they improve the literacy rate. It was evaluated through user perspective result-based because they are the ultimate users of the public library services.