Medical academic libraries are required to exemplify and quantify the value of their services to their users and parent organizations. Using the Data Envelopment Approach (DEA) technique, this study reports and discusses the efficiency measurement of the 77 academic libraries in Type1 medical sciences universities in Iran. Eleven (11) input and outputs variables were selected to measure the efficiency and performance of the libraries. The selected variables were: Total volumes held, net volumes added during the research period, number of professional staff, and number of supporting staff (service, security, etc.). The total number of full-time students enrollment, full-time instructional faculties, total personal expenditures (professional and supporting staff), area of the libraries, library spaces, computers, and seating capacities. As representative variables of the services libraries provide to their users, we have selected as outputs opening hours per week, the number of registered readers/members (students, faculty, etc.), circulation transactions, and the number of reader visits or attendance. The input-oriented BCC model analyzed libraries' efficiency and benchmarked each inefficient unit by determining and introducing similar efficient units in terms of services and multiple parameters. Out of the 77 libraries analyzed, 30 libraries were efficient, and 47 were ranked as inefficient. By addressing the performance details of each of the introduced units as a benchmark, the finding of this study can help the gatekeeper of these universities to plan and modify their library work plans to improve performance and achieve full efficiency.https://dorl.net/dor/20.1001.1.20088302.2022.20.2.16.1
References:
Achabal, D., Heineke, J., retailing, S. M.-J. of, & 1984, undefined. (n.d.). Issues and perspectives on retail productivity. Papers.Ssrn.Com. Retrieved March 27, 2021, from https://papers.ssrn.com/sol3/papers.cfm?abstract_id=1859566
Adio, G., Akewukereke, M. A., & Ibitoye, S. O. (2007). The Effect of Medical Libraries on Medical Education: Evidence The Effect of Medical Libraries on Medical Education: Evidence from Osun State, Nigeria from Osun State, Nigeria The Effect of Medical Libraries on Medical Education: Evidence from Osun State,. Library Philosophy and Practice, 9(2), 45–58. https://digitalcommons.unl.edu/libphilprac/158
Celere, M., Miller, G., Ganga, D., & Martins, R. A. (2019). Performance measurement and its impact on Brazilian public academic libraries. https://doi.org/10.1177/0961000617742452
Charnes, A, Cooper, W., & Rhodes, E. (1978). Measuring the efficiency of decision making units. In Company European Journal of Operational Research (Vol. 2). https://www.sciencedirect.com/science/article/pii/0377221778901388
Charnes, Abraham, Cooper, W. W., & Rhodes, E. (1978). Measuring the efficiency of decision making units. European Journal of Operational Research, 2(6), 429–444.
Chen, T. T.-Y. T. Y. (1997). An evaluation of the relative performance of university libraries in Taipei. Asian Libraries, 46(3), 190–201. https://doi.org/10.1108/10650759710189443
De Prospo, E. R., Altman, E., & E. Beasley, K. (1973). Performance measures for public libraries. Public Library Association. https://scholar.google.com/scholar?hl=en&as_sdt=0%2C5&q=Altman%2C+1973+library+&btnG=
Emrouznejad, A., & Yang, G. (2017). A survey and analysis of the first 40 years of scholarly literature in DEA: 1978e2016. Socio-Economic Planning Sciences, 61, 4–8. https://doi.org/10.1016/j.seps.2017.01.008
Entezari, Y. (2010). Analysis of Funding Performance of Public Universities. IRPHE, 16(3), 1–21. https://journal.irphe.ac.ir/article-1-931-fa.html
Gökşen, Y., Doğan, O., & Özkarabacak, B. (2015). A Data Envelopment Analysis Application for Measuring Efficiency of University Departments. Procedia Economics and Finance, 19(15), 226–237. https://doi.org/10.1016/s2212-5671(15)00024-6
Hamburg, M. (1974). Library Planning and Decision-Making Systems. https://eric.ed.gov/?id=ED093333
Hariri, N. (2013). The Necessity of Establishing a Culture of Evaluation of Libraries in Iran (Editor’s Note). Journal of Information Systems and Services, 1(4), [in persian].
Iannuzzi, P. (2010). ACRL’s standards for libraries in higher education: Academic library directors weigh in. College & Research Libraries, 71(9). http://crln.acrl.org/index.php/crlnews/article/view/8442/8672
Jalalifard, M., Norouzi, Y., Proceedings, A. I.-A., 2013, undefined, & Isfandyari-Moghaddam, A. (2013). Analyzing web citations availability and half‐life in medical journals. Emerald.Com, 65(3), 242–261. https://doi.org/10.1108/00012531311330638
Klassen, K. J., Russell, R. M., & Chrisman, J. J. (1998). Efficiency and productivity measures for high contact services. Service Industries Journal, 18(4), 1–18. https://doi.org/10.1080/02642069800000038
Lancaster, F. W. (1995). The evaluation of library services: a concise review of the existing literature. Investigacion Bibliotecologica: Archivonomia, Bibliotecologia e Informacion, 9(18), 25–37.
Najafi, A. (2020). Comparative evaluation of efficiency of academic libraries in Iranian’s universities of medical sciences based on Data Envelopment Analysis Approach (DEA)(in persian). Theran univeristy of mecial science.
Najafi, A., Emamgholipour Sefiddashti, S., Sheikhshoaei, F., Razavi Hajiagha, S. H., & Masoumi, D. (2020). DEA-based Performance Evaluation of Libraries: A Systematic Mapping study. Investigacion Bibliotecologica: Archivonomia, Bibliotecologia e Informacion, 34(85), 227. https://doi.org/10.22201/iibi.24488321xe.2020.85.58159
Neely, A., Gregory, M., & Platts, K. (1995). Performance measurement system design: A literature review and research agenda. In International Journal of Operations and Production Management (Vol. 15, Issue 4, pp. 80–116). https://doi.org/10.1108/01443579510083622
Ozcan., Y. A. (2014). Health Care Benchmarking and Performance Evaluation: An Assesment Data Envelopment Analysis(DEA).
Poll, R. (2003). Measuring impact and outcome of libraries. Performance Measurement and Metrics, 4(1), 5–12. https://doi.org/10.1108/14678040310471202
Pritchard, S. (1996). Determining quality in academic libraries. LIBRARY TRENDS, 572–594. http://www.ideals.illinois.edu/bitstream/handle/2142/8041/librarytrendsv44i3h_opt.pdf
Reichmann, G. (2004). Measuring university library efficiency using data envelopment analysis. Libri, 54(2), 136–146. https://doi.org/10.1515/LIBR.2004.136
Reichmann, G., Britain, G., Bibliotheksinstitut, D., Libri, G. R.-, 2004, U., Reichmann, G., Libri, G. R.-, & 2004, U. (2004). Measuring university library efficiency using data envelopment analysis. Libri, 54(2), 136–146. https://doi.org/10.1515/LIBR.2004.136
Sharma, K., Leung, P., & Zane, L. (1999). Performance measurement of Hawaii State public libraries: an application of data envelopment analysis (DEA). Agricultural and Resource Economics Review, 28(2), 190-198. http://ageconsearch.umn.edu/bitstream/31283/1/28020190.pdf
Shim, W, & Kantor, P. B. (1999). Evaluation of digital libraries: A DEA approach. PROCEEDINGS OF THE ANNUAL. https://pdfs.semanticscholar.org/70a1/f57f195863ade5a0fe48c2a253600384fe11.pdf
Shim, Wonsik. (2003). Applying DEA technique to library evaluation in academic research libraries. Library Trends, 51(3), 312. http://www.ideals.illinois.edu/bitstream/handle/2142/8480/librarytren
Siegel, I. H. (1980). Company Productivity: Measurement for Improvement. https://research.upjohn.org/up_press
Vitaliano, D. F. (1998). Assessing Public Library Efficiency Using Data Envelopment Analysis. Annals of Public and Cooperative Economics, 69(1), 107–122. https://doi.org/10.1111/1467-8292.00075
Najafi,A. , Masoumi,D. , Sheikhshoaei,F. , Razavi Hajiagha,S. H. , Zamani,Z. and Emamgholipour Sefiddashti,S. (2022). Performance Evaluation of Medical Academic Libraries Based on DEA Approach. International Journal of Information Science and Management (IJISM), 20(2), 259-276.
MLA
Najafi,A. , , Masoumi,D. , , Sheikhshoaei,F. , , Razavi Hajiagha,S. H. , , Zamani,Z. , and Emamgholipour Sefiddashti,S. . "Performance Evaluation of Medical Academic Libraries Based on DEA Approach", International Journal of Information Science and Management (IJISM), 20, 2, 2022, 259-276.
HARVARD
Najafi A., Masoumi D., Sheikhshoaei F., Razavi Hajiagha S. H., Zamani Z., Emamgholipour Sefiddashti S. (2022). 'Performance Evaluation of Medical Academic Libraries Based on DEA Approach', International Journal of Information Science and Management (IJISM), 20(2), pp. 259-276.
CHICAGO
A. Najafi, D. Masoumi, F. Sheikhshoaei, S. H. Razavi Hajiagha, Z. Zamani and S. Emamgholipour Sefiddashti, "Performance Evaluation of Medical Academic Libraries Based on DEA Approach," International Journal of Information Science and Management (IJISM), 20 2 (2022): 259-276,
VANCOUVER
Najafi A., Masoumi D., Sheikhshoaei F., Razavi Hajiagha S. H., Zamani Z., Emamgholipour Sefiddashti S. Performance Evaluation of Medical Academic Libraries Based on DEA Approach. IJISM, 2022; 20(2): 259-276.
